South Africa is a developing country, and as such is generally not as safe as the West or other developed nations. There is a huge economic disparity in South African society, combined with a largely undertrained and understaffed police force. This results in high crime rates and social unrest.

Even though the fight against crime has improved over the last few years, you still need to be careful and aware at all times. Go With Khaya will help you to plan your journey to minimise your chances of becoming a victim of crime. So keep calm and come to South Africa! We will make sure you are picked up and guided upon your arrival, get a proper introduction and all the advice you might need for travel, accommodation and sightseeing.

You may have seen footage of rioting and looting in downtown Johannesburg or other large cities in the media. This is NOT representative of the whole of South Africa. Khaya works with volunteer projects in either rural settings or in city areas that are much safer than Johannesburg.

The FIFA World Cup 2010 showed the world that the picture the media shows is very different to reality. Most of the country is peaceful and friendly.

However, you should be aware of your surroundings and be cautious; like you would be in Barcelona or New York! Your ‘radar’ should be fully operational at all times. Here is some advice:

• Travel from A to B without detours and plan your route beforehand.
• Don’t travel at night.
• Don’t hitchhike.
• Don’t look like a tourist – so no cameras around your neck, silly hats and backpacks on your belly.
• You don’t need to stop and chat to anyone who demands your attention – whether they are store or restaurant owners, street vendors, beggars, or simply passers-by.
• Be aware of who is walking near you at all times. If you feel nervous, simply move aside and let people walk past you, or cross the street.
• Walk quickly but not in a ‘panicky’ fashion, behave confidently and know where you are going.

We will help you as much as we can and don’t forget you are not the first traveller to South Africa. Millions of people have travelled here without getting mugged and robbed. Be aware and you will stay safe and enjoy your time in this amazing country.

Mainstream South African society could be considered conservative, partially due to the many Dutch and English influences from centuries past. All children wear school uniforms to school, and people dress relatively formally for work or even when going out. So expect to dress as if you are at work in your own country. South Africa has a hot and/or humid climate in many areas, but dress modestly. Brief shorts or tank tops are acceptable on the beach but not really in other areas. For women – topless sunbathing is more-or-less acceptable on some beaches in the tourist areas (e.g. Cape Town), but is not really as common as in Europe! Take your guidelines from the local people around you.

As a volunteer at Khaya, you will represent the project you work for. Find out from your coordinators what the dress code is for your particular job and remember that it is better to overdress than to underdress.

South Africa has 11 official languages. The two most widely spoken languages by all people in South Africa are English and Afrikaans. These languages will give you the opportunity to converse with the locals. These are also the languages used by traffic signs and other communal services.

Afrikaans is a language that developed in the 16th and 17th century and derived from Dutch. With the influence of other languages such as Malay and English, Afrikaans became an official language on its own. The black population speaks English and/or Afrikaans beside their mother tongue such as Xhosa or Zulu.

If you are interested, we also offer language courses to volunteers to further develop the possibilities for you to communicate with the locals. It will make quite an impression if you are able to greet people in their own language.

At your volunteer project, there will always be people who speak at least English to translate or communicate for you while volunteering.

Medical assistance in South Africa can be compared to European standards if you can afford it –  and as an international visitor, the exchange rate is favourable for you. You will have compulsory medical insurance which will cover any medical needs you might have.

Our coordinators will of course assist you to have access to any information or services needed.

All projects have emergency plans available for volunteers’ medical needs, and you will be assisted to a doctor or hospital as soon as possible.

Usually you have to pay in advance for medical assistance or settle the bill immediately afterwards. You can claim this back from insurance. Do not wait until you’re back home again, but send all documents to your family or friends who can submit the claim on your behalf straight away. Make sure you are aware of the procedures and conditions concerning your insurance, should you find yourself in a situation where medical assistance is needed.

When you stay in South Africa for a period of less than 3 months you do NOT have to apply for a visa (depending on the country of origin). You will come to South Africa on a temporary visitor’s permit for 3 months, which you will receive upon arrival at customs. You will have to show the customs authorities a letter from your volunteer project and clearly state that you are here for volunteering. We will make sure you have such a letter from your project.

LONGER THAN 3 MONTHS

If you want to stay longer than 3 months in South Africa for a volunteering experience or a gap year, you will have to apply for your visa in your country of origin. In general, you will only be given such a visa if you can present a letter in which it clearly states you’ll be working as a volunteer and do not receive any compensation. Khaya will provide this letter for you to use for such an application.

Our coordinators will of course assist you to have access to any information or services needed.

All projects have emergency plans available for volunteers’ medical needs, and you will be assisted to a doctor or hospital as soon as possible.

Usually you have to pay in advance for medical assistance or settle the bill immediately afterwards. You can claim this back from insurance. Do not wait until you’re back home again, but send all documents to your family or friends who can submit the claim on your behalf straight away. Make sure you are aware of the procedures and conditions concerning your insurance, should you find yourself in a situation where medical assistance is needed.